We're here to help. Find answers in our FAQs or select one of the categories below.

What can I do on the self-service kiosk?

All our clubs feature a self-service kiosk located at the front vestibule. Whether you're a member or a guest, the kiosk is a quick and convenient way to manage your account, join the gym, or make changes to your membership. Here's what you can do:


For Members:

  • Pick up your membership card
  • Replace a lost or damaged membership card ($20 + applicable taxes)
  • Update personal information
  • Update banking or payment information
  • Make a payment or pay off a balance
  • Pre-pay membership dues
  • Upgrade to a Black Card membership
  • Cancel your membership (30 days’ notice required)
  • Add Lock in my rate
  • Downgrade your membership

If you're not a Fit4Less member, you can use the self-service kiosk to:

  • Join Fit4Less and get a membership card
  • Purchase a Guest Pass ($20+ applicable taxes)

Our staff would be happy to help you at the front desk whenever possible, however, some changes can only be made on the self-service kiosk.
 

 

Was this article helpful?