Top FAQs
Memberships
- What if my promo code doesn't work?
- I'm a student. Can I transfer my membership?
- Can I have more than one membership pass?
- Can I pause or put my membership on freeze (hold)?
- Will my contract end at the end of my commitment period?
- What if I forget or lose my membership card?
Amenities and Add-Ons
- What clubs have a Glute Zone?
- How can I access the Black Card Workout Area?
- What is the Black Card Workout Area?
- Do your clubs have lockers?
- When can I use the Black Card amenities?
- What's the 30 Minute Express Circuit?
Payments
- When is the annual fee paid?
- What payment methods do you accept?
- I have a question about a charge in my account.
- Can I add credit to my account so payments don't come out of my bank account?
- How do I get a receipt for my membership?
- I have a balance owing on my account, how can I make this payment?
Locations
- How can I contact my club?
- How do I check into the club?
- Where's the nearest Fit4Less to me?
- I have a real estate inquiry, who do I contact?
- A new Club is opening near me, can I transfer my 4Less membership to the new location?
- Can I use my membership at different Fit4Less locations?
Guests
- When is the next Free Workout Day?
- Can I bring a friend to workout?
- Can I get a free trial at Fit4Less?
- Can I bring a guest?
- Can I bring a friend to workout if I have a Black Card membership?
- Can I get a tour before I commit to signing up?
Policies and Etiquette
- Can I bring my child to the club with me?
- What happens if any of my items are lost or stolen?
- Can I leave my bike or scooter inside the club?
- Can I train or coach another member at Fit4Less?
- Can I record my workouts or take pictures?
- What is your policy regarding abuse of any kind in the club?
Health and Safety
General
- I don't get emails from Fit4Less. How can I give you my email?
- What if I can't figure out how a machine works?
- Do you offer any promotions or discounts?
- What can I do on the self-service kiosk?
- How can I learn more about Fit4Less accessibility options?
- Where can I watch Fit4Less Virtual Fitness videos?